O2 mobile broadband on a Mac: tips for you, suggestion for O2
Until Monday, O2 is offering a half-price USB dongle for pay-as-you-go mobile broadband. Buy it via Quidco, and you get not only the dongle but also a month’s access (or 3GB, whichever is the sooner) absolutely free.
So: free modem. No further commitment. And the opportunity to buy access a day at a time for £2, on a train journey, for example, or in an airport lounge, where the cheapest paid-for WiFi option is rarely less than £5, and often nearer £10. Handy.
Update. O2 is no longer doing the modem at half price, but the Quidco cashback has increased so that it still fully covers the modem and a £15 top-up.
The dongle
The dongle, a Huawei E160, is a fairly pretty white thing, and it supports my Mac. So far so good. Unfortunately, the software and instructions have crack-smoking hobos written all over them. Huawei “Mobile Connect” is ugly, crash-prone, writes logs to the console like there’s no tomorrow (literally thousands of messages per minute), and has never yet successfully connected me.
Luckily, you don’t need to use Mobile Connect: once the drivers are installed, you can connect using the menu item for the modem. Or rather, once the drivers are installed and you’ve taken the following counter-intuitive and undocumented step you can.
Making it work
When it installed, my dongle was configured as Vendor: Other, Model: Huawei Mobile Connect – 3G modem (this is under System Preferences > Network > HUAWEI mobile > Advanced…). This sounds good, but it doesn’t work: there’s nowhere to enter your APN.

Instead, after much fiddling, I found I had to switch Vendor to Generic and Model to GPRS (GSM/3G). Although confusingly less right, this does seem to do the trick.

I also ended up downloading new drivers from the Huawei site. (Not for the E160. That would be too simple. The ‘Mac’ drivers for the E160 turn out to be a Windows .exe file. The drivers I’m using are supposedly for the E220). I’m not sure if this step was necessary or even well-advised, but it might be worth trying if you’re not having any luck.
Listen up, O2
Which brings us to the suggestion to O2. O2: I have an iPhone. It’s on your network. It supports tethering. I’m not about to pay you an extra £15 a month for the once or twice a month I want to use it. Let me use it for pay-as-you-go mobile broadband!
In this case you’d have saved yourself the full cost of a modem dongle — and generally, you’d be saving yourself the support costs and return costs associated with everyone who can’t get the horrible thing working. You’d have saved the world the cost of the resources and pollution required in manufacturing it. And you’d have saved me the pain of several hours fiddling with System Preferences, the inconvenience of another gadget to pack for every trip, and probable future kernel panics associated with Huawei’s flaky drivers.
At last snow Leopard with 02 BB but i didn’t enter anything in the APN box, thanks George.
I ALSO HAVE AN IPHONE COME ON O2 LET US TETHER
Trev
Trev
5 Sep 09 at 1:55 pm
I found that the easiest way to get the thing working under Snow Leopard was to insert the dongle and copy (just drag ‘n drop) the driver files into the applications folder and run the application script from there: this was the only way that I could get an install to work on Snow Leopard (incidentally, the install process works fine on earlier builds of OS X).
Once that’s done, pretty much follow George’s directions: it’s a little erratic in the way that it works, but it does work every time – so far at least! I also left the APN field empty with no apparent side effects.
iPhone tethering had also occurred to me as an iPhone user – guess it’s just another way that service providers use to get more cash from the end user – at least my son got a laptop from the deal :)
Anthony
30 Oct 09 at 3:47 pm
Hi
I am having problems for just instaling this mobile connect! Everytime I try to open the application I get an error message: mobile connect quit unexpectedly…..
What shall I do?
Thanks!
Nat
Natalie
7 Dec 09 at 1:46 am
For the installation on Snow Leopard i found if you Right Click and select Show Package Contents
Contents > Resources > Mobile_connect_Drv_app.pkg
double click the pkg file and this should do a successful install.
My problem is im using a borrowed Dongle and i dont have the phone number to top it up and as we dont have the proper o2 connection manager i cant find the number via software, Any ideas?
Siddif
9 Feb 10 at 3:09 am
Hi George or anyone else who’s in the know:
Could you by any chance let me know what to do if I cannot set the Modem to Vendor: Generic because my 10.4.5 doesn’t offer the option? I’m lost…
Thanks a bunch, I’d really appreciate the reply. The constant hang-ups of the connection are driving me mad.
Hannah
3 Mar 10 at 3:56 pm
Problems installing O2 mobile broadband on Snow leopard ? go to this page
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(MobileBroadband),t=broadband_case,CASE=13645
Moethejoey
5 Mar 10 at 12:58 pm